-Jan 251 minFrom the Archive - Interpretation and TourismAre tourism professionals also interpreters? Heck yes! Want to learn more - check out these articles from the archives!
-Jan 45 minThe Customer Service Coin – Proactive and Reactive Strategies for SuccessNo matter your actual role, if visitors can see you – you are part of the customer service team. And since visitors won’t care how much...
-Oct 2, 20233 min3 Tips for Triumphant Teaming on Multi-Day ToursOne of the truly exciting things about working over-the road-tours as an tour director is the opportunity to team up with local guides in...
-Oct 2, 20231 minPODCAST: Kristin Robinson and Tim Merriman discuss Interpretation and TourismI had a chance to join interpretive luminary Tim Merriman for the inaugural season of his new podcast: Talking Story with Guides and...
-Aug 30, 20232 minYour Song in Their Head: 5 Steps for Memorable MessagesEver get a song lyric stuck in your head and it’s so compelling that you download the song, look up the lyrics, and rock it the next time...